Privacy Policy
Last updated: May 13, 2026
1. Introduction
CoverLetterAI ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using the Service, you consent to the practices described here.
2. Information We Collect
We collect information you provide directly, including your name, email address, professional profile details (work experience, projects, skills), and job descriptions you submit. We also collect technical data automatically, such as IP address, browser type, device information, and usage activity through cookies and similar technologies.
3. How We Use Your Information
We use your data to provide and improve the Service — specifically to generate personalised cover letters, process payments, authenticate your account, and send transactional communications. We do not sell your personal data to third parties for advertising purposes.
4. AI Processing
The profile information and job descriptions you submit are sent to our AI model provider to generate cover letters. This data is processed according to our agreement with the provider and is not used to train third-party models. We take reasonable steps to minimise data exposure during generation.
5. Data Sharing
We may share your information with trusted third-party service providers that help us operate the Service, including payment processors, authentication services, and cloud infrastructure providers. These parties are contractually bound to protect your data and use it only as directed by us.
6. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Generated cover letters are stored in your account and can be deleted at any time. Upon account deletion, your personal data is removed within 30 days, except where retention is required by law.
7. Cookies
We use essential cookies necessary for authentication and session management. We may also use analytics cookies to understand how the Service is used and to improve it. You can disable non-essential cookies in your browser settings, though this may affect certain functionality.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, as well as the right to object to or restrict certain processing. To exercise these rights, contact us at privacy@coverletterai.xyz. We will respond within 30 days.
9. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Service. Your continued use of the Service after notification constitutes acceptance of the updated policy.
12. Contact
For privacy-related inquiries, please contact us at privacy@coverletterai.xyz.